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Quality Assurance for Aviation Products

Aviation quality assurance is a procedure for managing aviation equipment; making sure the quality standards established by regulatory authorities are accomplished. Quality systems facilitate the accomplishment of product conformance to specific requirements. The aviation system standards (AVN) were developed to optimize the efficiency and security of aviation operations.

Quality management assists in process standardization and competencies delivery to accomplish established objectives. It facilitates the formalization of an organization’s processes. The flight safety program is a perfect example of an efficient quality assurance system. Safety programs are designed and validated to evaluate probable risk factors in flight operations.


Two critical programs that troubleshoot flight safety issues:

- The FOQA (Flight Operational Quality Assurance).

- The ASAP (Aviation Safety Action Program).


The programs accumulate and evaluate information from the flight recorder (regular flights). They are used to evaluate safety of flight operations, air traffic control procedures and aircraft design/ maintenance. ASAP is utilized to provide information on safety contingencies that lead to disasters. It’s a program based on volunteer participation and provides opportunities for key stakeholders to address quality standards/regulations.


The environmental program is a quality assurance system that emphasizes on system configuration, policy creation, legal compliance and improvement of the environmental management system (EMS). The safety management system (SMS) implements the safety standards for Air Traffic Control and the National Airspace System (NAS).


Aviation quality systems are critical for technical personnel conducting maintenance work for aircrafts. Technical personnel managing repair and maintenance work have to operate in compliance with quality standards. The quality assurance standards make sure the aircraft perform optimally.


The cost of quality is the most optimal method to assess efficiency of distinct quality initiatives. It can be classified into four critical features:


Internal Failure Costs

Any cost related to defects/non conformance identified before delivery to customer. For instance, rectifying erroneously encoded aeronautical information when secured by automatic checking procedures.


External Failure Costs

Any cost pertaining to defects/non-conformance after the delivery of the product to the customer. For instance, inspecting complaints from a pilot for not issuing aeronautical information on time.


Appraisal Costs

Any cost to find out the scale of compliance with quality needs. For instance, procedures to facilitate the validation of aeronautical data.


Quality Control

The quality control is a section of quality management with emphasis on accomplishing quality needs. Therefore, the operational activities - sampling inspection is used to accomplish the quality requirements.


Quality Assurance

It is also a function of quality management with emphasis on ensuring quality requirements would be accomplished.


Quality Improvement

It focuses on enhancing the capability to accomplish quality requirements, while not emphasizing on rectifying mistakes.


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